Moving to a Digital Operating Model is a major transformation with many work streams spanning multiple years. Many businesses find it daunting or even impossible to digitize their manual or paper-based processes. These operational processes are deeply ingrained within the organization throughout all levels of the organization. For B2B businesses, digitizing their dealer management, complex quoting processes, and intricate spreadsheets can seem like too big of a hill to climb. But by proactively identifying barriers and fail points prior to starting on your digital journey, you can increase the success and adoption rate of your digital plan ten-fold. Knowing the top challenges faced by businesses when transforming company operations to digital will ensure you get the buy-in you need and avoid issues that could derail your plans.
This session addresses transformation challenges and how to overcome them, including organizational change management, digital business process best practices, and workforce/talent issues.